Terms and Conditions:
Reservations: Christians Birthright / Sarel Tours and Conference handle all bookings made by Groups or Individual clients strictly depending on availability. Requests for reservations should be sent in writing. Filling the official Application form constitutes a binding agreement
Payment Conditions: In order to make firm reservations, payment by cash, credit card or bank transfer should be made upon registration. If any form of payment is delayed, we will be obliged to cancel the whole reservation, and in this particular case, amounts already paid will not be refunded and cancellation fees as stated in the CANCELLATION REGULATIONS will not be applied
Cancelation Regulations & Refunds: In the event of participant’s cancellation, written notice must be received by Christians Birthright / Sarel Tours and Conference before the commencement of the trip. Take note that Bank charges shall be paid by the Applicant. No cancellation letter will be accepted after the commencement of the program. Refund shall take a minimum of 8weeks and shall be as follows:
- Above 180days - before program date - 90% of the total event cost is refundable.
- Between 179days - 120days before program date - 60% of the total event cost is refundable
- Between 119days – 60days before program date - 30% of the total event cost is refundable
- Less than 59days before program date - None of the total event cost is refundable
- No refund is permitted during Visa processing (Pilgrims from the Visa zone)
- No refund is permitted after VISA is confirmed (Pilgrims from the Visa zone)
- No refund is permitted, after the commencement of the program.
- In case of visa refusal, only $150 plus any Bank transfer charges shall be deducted from the total cost, the rest shall be refunded (Pilgrims from the Visa zone).
NB: Since Christians Birthright / Sarel Tours and Conference deals with other service providers such as hotels, bus companies, tour companies, etc., cancellation will by all means attract a penalty.
(Marked: Pay: - SAREL TOURS & CONFERENCE)
Christians Birthright / Sarel Tours and Conference regrets but cannot be held responsible for any damage or injury to participants. It is therefore recommended for participants to be insured before travelling. Neither does Christians Birthright / Sarel Tours and Conference accept liability for lost, stolen or damaged personal property (including money), losses or expenses due to delay or changes in schedules, hotel overbooking or defaults, sickness, epidemics, quarantine, bad weather conditions, strikes, war, revolution, coup, riots, civil disturbances, theft, pilferage, acts of terror, direct or indirect results of acts of God, or any other causes beyond the direct control of Christians Birthright / Sarel Tours and Conference or carriers or hotel owners. Carriers and Hotel Owners liability is governed by applicable laws or international conventions. In such cases all additional expenses have to be covered by the participant. If participant arrives too late at the port of embarkation and the ship/car/plane has sailed, then all consequences and costs that may occur will be borne by the participant. If participant is involved in any criminal activity, the person himself/herself will be held responsible.
Other Terms And Conditions:
If a participant, due to physical or psychological reasons is not able to travel or as a result of his/her misbehaviour is deemed unable to continue the trip, he/she can be excluded from further participation. All resultant costs are payable by the participant and no requests for refund of amounts paid is possible from Christians Birthright / Sarel Tours and Conference. Christians Birthright / Sarel Tours and Conference has the right to refuse or exclude, as well as for the protection of other participants, any participant from the requested or booked program arrangements if the participant’s Behaviour during the trip may cause/create problems to the normal continuation of the program arrangements. In such a case, a neither full nor partial refund is possible.
Christians Birthright / Sarel Tours and Conference shall not be responsible for any costs incurred by the participant which do not form part of the original itinerary agreed between the two parties. *Whilst Christians Birthright / Sarel Tours and Conference will strive to ensure the personal safety of pilgrims within its care as far as can reasonably be expected, there can be no guarantees and it is incumbent upon the pilgrim to also exercise reasonable precaution at all times.
Where special services are required by the pilgrim, whether they are dietary, cultural, religious etc. the client will give notice of such in advance of arrival and Christians Birthright / Sarel Tours and Conference will do what it reasonably can to comply with such request. *In the event of any particular service not being available for any reason whatsoever, Christians Birthright / Sarel Tours and Conference reserves the right to substitute services of a similar standard. * Christians Birthright / Sarel Tours and Conference reserve the right to change, amend, or cancel bookings during the course of an itinerary, should circumstances make it unavoidable.
I certify that all the information provided by me is correct; and I confirm that all the terms and conditions of the program are fully noted. I understand that, the fact that a visa has been granted to me does not mean that I will be entitled to compensation if I fail to comply with the relevant provision at the point of departure, transit or entry and thus resulted in refusal of departure, transit or entry. The prerequisites for departure, transit or entry will be checked again at the generation, transit or destination country. I agree that my application is subject to the terms and conditions of the Embassy, Christians Birthright, Sarel Tours and Conference and their Associate partners. I therefore submit the registration form to indicate my clear understanding of all the aforesaid terms and conditions of the program.